Privacy policy


Our commitment


SC ENTERTAINMENT S.A.C. (hereinafter, SC ENTERTAINMENT) establishes and maintains appropriate security measures for storing and protecting personal data provided by users or potential users through our website in order to make use of our gaming and sports betting services, which are aimed at adults (as from 18 years and older).


SC ENTERTAINMENT is aware of the high importance of our users’ privacy and that of all those who are interested in the services offered. In that regard, we are committed to respecting your privacy and protecting the confidentiality of your private information and personal data. Therefore, we inform our users through this Privacy Policy about how the personal data provided to SC ENTERTAINMENT is collected, processed and protected.


What is the objective of using and treating your personal data?


The user expressly authorizes SC ENTERTAINMENT, giving it their full consent, to use and treat their personal data according to the following data banks used:


    • Complaints and claims: Its purpose is to attend to and respond to users’ complaints and/or claims submitted to our Claims Book.


    • Clients: Its purpose is established in the management of regulatory, commercial, advertising, marketing and related activities through information collected in the Registration form and then in the Account Login of users previously registered on our website.


Personal data that others share


The protection of private personal information does not include information available through publicly accessible sources. They are understood as such means of electronic, optical and other technology communication designed to provide information to the public and open to general consultation, as newspapers, magazines and telephone directories, social media, anonymous jurisprudence directories, professional lists, public registries managed by the National Superintendence of Public Registries and Public Administration entities in relation to the information that must be submitted in application of Law 27806, Law of Transparency and Access to Public Information, as well as any other registry or data bank classified as public according to Law.




In accordance with Law 29733 – Personal Data Protection Law (hereinafter, the “Law”) and its Regulations, approved by Supreme Decree 003-2013-JUS, personal data is understood to be any information about a natural person that identifies or makes her identifiable through means that can be reasonably used.


On the other hand, the processing of personal data is understood as any operation or technical procedure, automated or not, that allows collection, registration, organization, storage, preservation, processing, modification, consultation, extraction, blocking, use, communication by transfer or by dissemination or any other form of processing that facilitates access, correlation or interconnection of personal data.


SC ENTERTAINMENT undertakes to comply at all times with this Privacy Policy, in accordance with the guiding principles established in the Personal Data Protection Law, as mentioned below:


  1. Principle of legality: Collection of our users’ personal data by fraudulent, unfair or illegal means is rejected.
  2. Principle of consent: Consent will be requested from users for the treatment of their personal data.
  3. Principle of purpose: Our users’ personal data will be collected for a specific, explicit and lawful purpose, and will not be extended to another purpose that has not been unequivocally established as such at the time of their collection.
  4. Principle of proportionality: All processing of our users’ personal data will be adequate, relevant and not excessive for the purpose for which they were collected.
  5. Principle of quality: Personal data will be true, exact and, as far as possible, updated, necessary, pertinent and adequate with respect to the purpose for which they were collected.
  6. Principle of security: Personal data will be kept in such a way that their security is guaranteed and only for the time necessary to fulfill the treatment purpose.


SC ENTERTAINMENT and, where appropriate, those in charge of treatment, have appropriate security measures and in accordance with the treatment to be carried out, and they will adopt the necessary technical, organizational and legal measures to guarantee personal data confidentiality.


In this regard, SC ENTERTAINMENT undertakes to guarantee that holders’ personal data are at all times:

  1. Processed in accordance with the rights of the owner in question.
  2. Obtained only for a specific and legitimate purpose.
  3. Adequate, relevant and not excessive for their purpose.
  4. Accurate and up to date.
  5. Stored in a secure manner.
  6. Not stored longer than necessary for their purpose.
  7. Not transferred to jurisdictions that do not adhere to the aforementioned Guidelines.


How do we use the information we collect?


Any personal data to which SC ENTERTAINMENT has access as a result of services it provides or stemming from filling out different forms, will be incorporated into the corresponding "Personal Data Bank", making up the organized set of user personal data, created by SC ENTERTAINMENT and registered with the National Registry for the Protection of Personal Data.


Any personal data provided by users will be treated with complete confidentiality and can only be known and handled by SC ENTERTAINMENT personnel who need to know said information to provide the offered services. SC ENTERTAINMENT undertakes to keep professional secrecy with respect to them and guarantees the duty to keep them by adopting all the necessary security measures. Authorization will not be necessary when personal data are required for executing a contractual relationship to which the Owner of the Personal Data is party.


If the registered data turns out to be inaccurate, in whole or in part, or incomplete, SC ENTERTAINMENT may update and/or replace them with the corresponding rectified or completed data. Personal data requested from users through different forms on the website are basic contact data and are adequate, relevant and not excessive in relation to the purpose for which they are collected. SC ENTERTAINMENT may collect personal data that you have voluntarily provided when using our services for the results of sporting events and draws carried out.




SC ENTERTAINMENT, does not assume responsibility for account misuse either by the owner or by third parties.


In case the user becomes aware of any unauthorized use of his/her account by third parties, he/she must notify it immediately through email address [email protected] in order to suspend the account. However, SC ENTERTAINMENT will not be responsible for losses caused by said event. Additionally, adequate support will be provided for changing and/or updating personal data prior to identifying the owner.


Personal data storage term


Provided personal data will be kept by SC ENTERTAINMENT only until they are no longer necessary for the purposes for which they were collected. Likewise, they will be kept during the time in which some type of responsibility may be demanded from SC ENTERTAINMENT derived from this relationship with users, in strict compliance with provisions in the Law.


Personal data domestic and international transfer


Users authorizes transfer of their data to companies at domestic or international level (cross-border flow) related and/or associated with SC ENTERTAINMENT in order to adequately manage services users request and the procedures that arise thereon, in connection to the purpose pointed out in the previous sections, and users extend to SC ENTERTAINMENT express authorization for their use.


In addition, data transfer will be implemented according to the following specifications:


    • Any personal data collected in the "Complaints and Claims" Personal Database may only be transferred domestically, with respect to SC ENTERTAINMENT and administrative entities.
    • Any personal data collected in the "Clients" Personal Database may only be transferred domestically, with respect to SC ENTERTAINMENT and administrative entities. The international transfer (cross-border flow) will be carried out with the company BetConstruct, located in Armenia, whose purpose lies in the provision of web hosting and data processing services, with respect to our registered customers through our website.


In this regard, SC ENTERTAINMENT guarantees adequate protection level to users’ personal data concerning personal data transfer, in accordance with a protection comparable to that provided by the Law or by international standards on the matter.


We protect your personal information


In compliance with current regulations, the Information Security Guideline approved by Directorial Resolution 019-2013-JUS/DGPDP of the National Authority for the Protection of Personal Data, SC ENTERTAINMENT has adopted technical and organizational security and confidentiality appropriate to the category of personal data, necessary to maintain the required security level, with the aim of avoiding, as far as possible, alteration, loss or unauthorized treatment or access that may affect the integrity, confidentiality and availability of the information.


Access, Rectification, Cancellation and Opposition Rights


Users who have provided personal data to SC ENTERTAINMENT can contact it, in order to be able to exercise their rights to information, access, updating, inclusion, rectification, cancellation, preventing the provision of their personal data, opposition to treatment or objective treatment of the data, in the terms included in the current legislation. Said rights may only be exercised by the personal data owner or his/her representative, in accordance with the Law.


In order to exercise these rights, users must:


    • Request the ARCO rights attention format at the email address [email protected] and fill it in, specifying your data, proving your identity and the reasons for your request.
    • Subsequently, send the form to the following email address [email protected] with the Subject "Personal Data Protection - Arc Rights", and attach a copy of their identity document, immigration card or passport, as appropriate.


Additionally, SC ENTERTAINMENT informs its users of the existence of the administrative route to enforce their rights to exercise before the National Data Protection Authority or before any jurisdiction in the Judiciary for the purposes of the corresponding habeas data action.


Contact us


For any kind of query regarding this Policy, you can contact the following email address: [email protected].


Effectiveness and amendments to the Privacy Policy herein


The Privacy Policy is constantly updated by SC ENTERTAINMENT, as part of its commitment to continuous improvement, for which it reserves the right to amend its Privacy Policy in the event of a change in current legislation or jurisprudential doctrine. If there is any change in this Policy, the new text will be published on this same website.


It is recommended that all users regularly access this privacy policy that they will find on the website.